Gene Reyes was named vice president of revenue cycle operations for Kaleida Health.
In this role, Reyes will be responsible for revenue cycle operations for inpatient, outpatient and long-term care services, including patient access, health information and coding, clinical documentation integrity, billing and collection services, cash posting, financial clearance, facilitated enrollment and contract management. He will ensure coordination of the billing and collection of accounts receivable, maintain adequate cash flow to support operations, ensure billing and coding compliance, and maintain an enhanced revenue cycle culture to drive best-in-class results.
Reyes joined Kaleida Health from Boca Raton Regional Hospital in Florida where he served as the executive director of revenue cycle. There, he was responsible for a total patient revenue of $500 million and oversaw all revenue cycle functions including patient access, patient financial services, medical records/health information management, revenue integrity and physician revenue cycle management. Reyes previously held similar revenue cycle leadership roles at Riverside University Medical Center in California, The Christ Hospital in Ohio, CommonWealth Health – part of Community Health System (CHS) – in Pennsylvania, and Lucile Packard Children's Hospital at Stanford Hospital and Clinics in California, among others.
Reyes received his associate degree from Barstow Community College in California and his bachelor’s degree in healthcare administration from New England College in New Hampshire. He will begin the Executive Master of Health Administration program at Florida Atlantic University this fall. He is a member of the Healthcare Financial Management Association (HFMA).
Jeannine Mages, RHIA, was named director of physician revenue cycle at Kaleida Health. In this expanded role, Mages will be responsible for the coordination of all processes related to the physician revenue cycle at Kaleida Health.
Mages most recently served as manager of clinical revenue audit process. She has an extensive background that includes both technical and provider revenue cycle experience. Mages has successfully grown and led Kaleida Health’s Outpatient Professional Fee Clinical Documentation program as well as coding denials and utilization management denials. Under Mages’ leadership, the teams have positively affected quality and revenue indicators.
Mages’ vision and depth of knowledge, combined with her belief in encouraging growth, quality outcomes, and efficiency, will position her to advance this critical area of focus for the revenue cycle team.
A graduate of Utica College in Health Information Management with a minor in Business Administration, Mages is currently enrolled in a graduate program at Daemen College in Executive Leadership & Change. Mages is a member of the Association of Clinical Documentation Improvement Specialists (ACDIS), American Academy of Professional Coders (AAPC), and American Health Information Management Association (AHIMA).