Buffalo News: Letter: HighPointe is delivering good care during COVID-19

Released: 5/17/2020

By Staff
Published May 15, 2020
Updated May 15, 2020

Along with everybody else, I have read of the horrors in nursing homes during the Covid-19 pandemic. Gov. Andrew Cuomo’s decision to stop all visits has undoubtedly helped control the spread of the virus in these virus incubators, but that has not stopped large numbers getting the virus and dying from it.

My husband is a resident at HighPointe on Michigan, a Kaleida nursing home. They are doing everything right. At the time of this writing, there was one resident and one staff case of Covid-19. (That figure has since changed). The pod in which the first resident lives was “locked down,” at that time. All group activities were cancelled including group dining. Staff is being tested before starting each shift and now because of the governor’s mandate staff is being tested twice a week. Families of residents are receiving both email and snail mail updates from administration. When I speak with staff, they have taken the time to answer my questions and reassure me about the good care being given to my husband and all residents.

Kudos to HighPointe, the incredible staff there, and Kaleida for doing all the right things.

Judith Fales

Buffalo