In an effort to protect our patients, families, visitors and staff against the spread of infection, and in accordance with New York State Department of Health (NYSDOH) guidance, Kaleida Health has implemented the following visitation policy at all sites, effective February 28, 2022. This does not apply to those seeking treatment.
To help protect the health and safety of our patients, their families, visitors and our staff, please follow these guidelines:
Visiting Hours: Well siblings, family and friends are encouraged to visit and parents are considered part of the care team and are welcome to spend the night. Visitors must be over the age of 12 per NYSDOH guidance.
Identification: For all patients' safety, families, visitors and outpatients are required to stop at the Information or Security desk on the first floor to obtain an identification sticker. Each family member/visitor is asked to provide photo ID. If photo ID is not available, a photo of the visitor will be taken. An identification sticker is then created for the family member/visitor to wear during their visit to the hospital.
Patient Rights: Each patient/parent has the right to determine who may and may not visit. Kaleida Health will not restrict, limit or deny visitation privileges on the basis of race, color, religion, sex, ethnic origin, sexual orientation, gender identity or expression, marital status, disability, socioeconomic status or physical appearance.